Please read our Frequently Asked Questions section which has information on some of the questions we’re regularly asked.

The Travel Centre has moved to the Nottingham Tourism Centre (located adjacent to Old Market Square) and is now open. 

Before visiting in person, remember that you can do the following online:

The Travel Centre is very busy at the moment and we are working hard to keep queuing times to a minimum.You may be able to avoid queuing by topping up your Robin Hood Card online or at one of the on street ticket machines or on the mobile app.

You can also contact the Robin Hood Team by emailing [email protected] or calling 0115 876 1300.

If you have a query, comment or complaint about a specific bus or tram journey you've made, please contact the operator of your service.

Nottingham City Transport


Nottingham Express Transit (tram)

Linkbuses / CT4N



Nottsbus Connect

East Midlands Railway


Cross Country Trains